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From
the so-called "MESH" and "corporate re-organization"
initiatives of the 1980's to the integrated delivery systems
models of the 1990's, hospital have long sought ways to "bond"
with physicians and thereby achieve operational efficiencies
and create competitive advantage.
Unfortunately, many of these initiatives have failed. Some
were poorly planned. Others were abysmally implemented. Some
were fatally flawed both strategically and tactically.
Nevertheless, marketplace pressures on hospitals to develop
and implement "win/win" relationships with physicians
remain.
The Apollo Group's non-profit community hospital clients recognize
the importance of delivering high quality, efficiently priced
healthcare services to patients. Indeed, physician surveys
consistently contain the same message for hospital administrators
-- don't bother with sexy "deals" until and unless
you have proven to me that you can handle the basics of your
core business. Does a caring person promptly and consistently
answer my patient's call button? Are my patients' test
and study results accurately, consistently and promptly turned
around to me in my office? Is the food good? Is
the room clean and comfortable? Is it easy and convenient
to complete my medical records? The list could go on
forever. Importantly, consistent attention to operational
and service excellence in the face of increased regulation,
decreasing reimbursement and increasing operating expenses
is the single most important quality separating excellent
hospitals from the mediocre "wanna be's".
The
Apollo Group's team of experienced experts can assist your
hospital in identifying problems with your hospital's all-important
core business components. Thereafter, and most importantly,
we can be of invaluable assistance as, together, we develop
and implement our tactical plan to solve the identified problems.
Our expertise includes all areas of hospital operations --
from admitting to cost containment initiatives to hospital
based physician contracting; from housekeeping to managed
care contracting; from Joint Commission Survey preparation
to medical staff matters; from purchasing to reimbursement;
from quality-measurement and improvement initiatives to full-blown
strategic and tactical planning. Why not allow us to help
you tackle the problems and issues your people never seem
to have the time (or, in some cases, the expertise) to fix?
But "win/win" arrangements with strategically important
members of your medical staff are important too! Do
you need to convert your employed physicians back to the private
practice model? Do you want to offer physician practice
management services support to selected members of your medical
staff? Do you want to develop and implement a hospital
joint venture model(s)? Do you need to "tweak"
your PHO? Why not allow The Apollo Group to help you
identify and properly "operationalize" the integrated
initiatives that will represent the truly successful physician
"bonding" approaches of the New Millennium?
The Apollo Group's experts can help your hospital execute
its core business functions flawlessly while differentiating
itself as a progressive advocate for the creation of "win/win"
joint venture initiatives between your hospital and selected
medical staff members.
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